One of the most important parts in emails is the files that we attach within emails. Usually, there shouldn’t be any issue attaching files within emails, but at times, the task of attaching files becomes impossible to do. If you are using SBCGlobal email and are not able to attach files in the emails that you wish to send, then you better read on the post till the end.
Why is it not possible to send attachments?
It is important for you to know that emails that you send doesn’t go through a seamless medium that is created between your email account and the one used by your friend, but the email sent by you first goes into the email client service and after that, it reaches the recipient’s email address. The role of an email server is extremely important and can’t be avoided. There could be one or more than one email servers between you and your friend’s email, so basically, it all depends on the email clients.
The files you are looking to attach should also adhere to the policies and guidelines of the email client server. The email that we are discussing today is SBCGlobal email, so you need to go to www SBCGlobal net page in order to find the policies and guidelines.
SBCGlobal email has, on a number of times, has told that they have received a number of feedbacks from their customers regarding attachments being rejected by the business server. One customer said that his business server has rejected the Microsoft attachment due to the policy issue. Although it seems unusual but believe me, it is quite common.
A number of email service providers including SBCGlobal email will not allow you to upload files with (.exe) extension. These are simply rejected by the servers and no matter what you do, receivers won’t see those attachments. The only way such attachments could be sent if you archive the file in .rar or .zip file. The reason why files with .exe extension are rejected is that email service providers perceive it as spam files or the files that could be hiding some sort of potential virus. It is important for you to scan your files with an antivirus to ensure that those successfully reach the recipients’ email address.
Sending a large sized file could pose issues because there is a certain limit as to how large of a file you can attach within an email. The best way of sending multiple files in a single email is by compressing the file into .rar or .zip files. In that way, you can easily send multiple emails without any issue. Check the file size related details by going to SBCGlobal email policy page.
Problems related to internet and/or firewall can also an impediment in uploading attachments within emails. You will have to get in touch with your ISP to fix internet related issues and as far as the firewall is concerned, you need to disable it temporarily.