Has your SBCglobal email stopped working? Have you checked as to what has caused the stopping of the email service? You need to diagnose the issues because it is after diagnosing the issue that you will be able to find the right way of fixing this problem.
SBCglobal email is renowned email service that offers a smooth and reliable way of sending and receiving messages. But, what if SBCglobal email starts giving you problems? How will you tackle those, and there is no other option but to tackle those issues, otherwise you won’t be able to access your emails. Let’s find out which issues may arise in SBCglobal email login, and how you can eradicate those.
If the problem is with the server, then here is what you are going to do:
- You can bypass the network and your local email client to troubleshoot the main server.
- Go to the email link and type your email address in the URL.
- Log into your email account. If you are facing any issue logging into your account, then get in touch with experts that are available at At&T Net Email Login.
- If you have successfully logged into your account, then send a test mail to any of your other email address.
- If you instantly receive an error message, then there is some issue with the server, otherwise, if you receive it after a few minutes, then there is no issue with the server.
Troubleshooting problems with the network
Multiple connections have been built between a PC and server. The network hops on from the local ISP to the next ISP, until the information reaches the destination. The problem may arise anywhere in between. Here is how you can troubleshoot your network:
- Run a telnet test: Click ‘Windows + R’ to open Run command and then, type ‘cmd’ in the command window. After that, follow below-mentioned steps for testing.
- Type ‘SBCglobal mail’ followed by entering ‘25’ in the port number, which is the port number for outgoing STMP port.
- This port is by default blocked by the webmail service provider for providing security against spam.
- Other port numbers that you can try are; 110, 465 and 587 for incoming (POP) mail server, whereas for SSL, use ‘995’. When it comes to POP port, then enter ‘143’ or ‘993’.
- Now, check the results, and if you see ‘220’ on the screen, then your network is fine. If you see messages such as ‘unable to connect’ or ‘timeout’, then there is some issue with the network.
- You can check SBCglobal email settings if you want, but the problem seems to be in the network, which is why you are not getting any email from your contacts.
You will find this port blocked by the ISPs in order to protect the email platform from spammers. You can use ‘587’ as the port number, but make sure that the email server supports this port number. In case, you are using an outgoing SMTP server, then you need to get a username, password and server name from your ISP.
Could this problem be related to the local email client?
If you are sure that it is the local email client that is creating the issue, then here is what you can do to fix it.
- Check your SBCGlobal email settings. If you find those settings to be correct, then get in touch with email help and support to find the reason as to why you are facing such a problem when everything is fine.
- You need to remove the email client that you are using on your computer and download a new one.
Perform all the above-mentioned steps, and you will be able to restore the functionality of your SBCglobal email.